Frequently Asked Questions

We care about our customers and look forward to assisting you! If you don't find the information you are looking for, please send your inquiries to


Derrico's Kloset adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.

You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You can, however, return your items for store credit.


We will only sell in the USA, Mexico, and Canada.

We choose USPS, UPS, DHL and other shipping carriers worldwide.Shipments will be free by UPS as standard.

Once payment has been made, 99% of all orders leave our fulfillment centers within 3 to 5 days.

Our average shipping time is 3 to 5 days business days depending on your location. We do not ship on Weekends.


We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

It depends on the products you ordered. Since we operate multiple fulfillment centers, sometimes your items may come with different packages.


You are fully covered and protected by our 14 day return policy.

If there’s some sort of manufacturing defect, let us know within 14 days of receiving your item, and (provided that your case is legit) we’ll send you a replacement.

Send us your request to this email

Please include these details: Your name, Order Number, Item you would like to return, and Date you placed the order.